“Thank you for making the switch process so easy. I wish we had done it years ago, but we didn’t know how easy it was. It was good of you to take the time to come and see us at home. It is nice to now be a customer and feel appreciated, and not just an account number. Now if I have to phone the office, I know who I am talking to and you know me, which is a nice experience, plus you have saved us a lot of money.”
